Customer Service

Shipping & Delivery

All orders are ship from our warehouse in San Francisco, California via USPS Priority Mail or Priority Mail International. We do not offer any other shipping methods. We do not offer expidited shipping

All orders are processed within 2 business days. You will receive an email with your tracking number after your order ships. It cam take 24 hours for USPS to email the tracking number.

1-2 days processing and 1 day for USPS notification means you will receive your tracking number within 2-3 business days of submitting your order. Please check your spam folder if you do not see the email.

Priority Mail takes 1-3 days for delivery. Signature is not required. Delivery is at the discretion of your postal worker, so check with your postal worker to make sure delivery will be secure. Buddha Offering has no control over delivery security so please make any special arrangements with your local post office

 

Privacy & Security

This privacy notice discloses the privacy practices for (website address). This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 415-533-1317 or email support@buddhaoffering.com.

Returns & Replacements

All returns require prior authorization. Please click Contact Us or reply to the original confirmation email for return instructions. Please include your name as it appears on the order and the order number in your email.

All returns will be charged the real shipping price, repackaging fee and credit card fees. Since we offer free shipping and the lowest possible prices, we have to charge the real costs we incur to process returns.

We are a small company and the restocking fee is necessary to cover our actual costs. To avoid returns, please choose carefully.  Shipping is non-refundable. Return shipping is non-refundable.  

Ordering

Orders are processed securely through our state of the art eccommerce system. We accept Visa, Mastercard and PayPal. Visa and Mastercard transactions are processed by Authorize.net, one of the world's leading secure payment gateways. After you place an order, you will see an onscreen message and also receive an automatic email order confirmation. Please check your spam folder if you do not see the email.

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